Personalized Care
Care coordination for the Federal Long Term Care Insurance Program (FLTCIP) contract is a point of pride for us. FLTCIP enrollees can call and speak to a qualified care coordinator, a registered nurse who can offer assistance with a variety of concerns—from finding high-quality care providers for the enrollee and their qualified family members to assisting with changing the enrollee's plan of care if needed. Enrollees speak to the same contact each time they call, building strong relationships with the care coordinators assigned to their cases. With this benefit, LTCP balances product features with support systems, offering enrollees the most comprehensive service possible.
Care coordination not only provides people with information, it also offers emotional support at a very difficult time. No one should feel as though they have to go through it alone. We are an experienced and trusted resource that people can turn to."
—Mary Lou McGuinness, RN, MS
Director of Care Coordination and Claims
Latest News Long Term Care Partners
Long Term Care Partners Donates More Than 75 Cell Phones to Soldiers
February 27, 2012
Since May 2010, Long Term Care Partners (LTCP) has served as a drop-off location for Cell Phones for Soldiers, and LTCP employees have donated more than 75 cell phones. read more...
Long Term Care Partners Joan Melanson Talks to Selling for Seniors
February 13, 2012
Long Term Care Partners Director of Program Promotions Joan Melanson shared results of the 2011 Federal Long Term Care Insurance Program (FLTCIP) Open Season with Selling for Seniors in an interview published on January 26. read more...