Leadership Culture
The LTCP leadership team recognizes that longer-term business success and employee well-being and fulfillment are linked. That's why we have developed an organization that values growth, development, and employee satisfaction alongside the importance of profitable growth. Our leaders have developed corporate-wide business metrics that provide a clear sense of what needs to be done, with constant two-way communication of these values, our mission, and critical success factors for the purpose of understanding and context. Our leaders embrace and foster creativity, innovation, and learning—creating an environment of trust and respect.
Please read the bios below to learn about what each member contributes to our culture and environment, as well as their valued work as a team in supporting our overall mission.
Paul E. Forte
Chief Executive Officer
read Paul's bio
Kevin S. Hill
Chief Operating Officer
read Kevin's bio
Linda S. Roth
Chief Financial Officer
read Linda's bio
Thom Bernier
Director of Information Technology (IT)
read Thom's bio
Cindy Caldwell
Director of Business Systems Support (BSS)
read Cindy's bio
Brian Frankenfield
Director of BENEFEDS Enrollment and Service
read Brian's bio
Keith Leader
Director of Administration
read Keith's bio
Mary Lou McGuinness
Director of Care Coordination, FLTCIP
read Mary Lou's bio
Melissa McLaughlin
Director of Human Resources
read Melissa's bio
Joan Melanson
Director of Program Promotion, FLTCIP
read Joan's bio
Peggy Murray
Director of Underwriting, FLTCIP; Chief Privacy Officer; Account Management Liaison to OPM and John Hancock
read Peggy's bio
Kevin Todd
Director of Marketing, FLTCIP
read Kevin's bio
Latest News Long Term Care Partners
Long Term Care Partners Donates More Than 75 Cell Phones to Soldiers
February 27, 2012
Since May 2010, Long Term Care Partners (LTCP) has served as a drop-off location for Cell Phones for Soldiers, and LTCP employees have donated more than 75 cell phones. read more...
Long Term Care Partners Joan Melanson Talks to Selling for Seniors
February 13, 2012
Long Term Care Partners Director of Program Promotions Joan Melanson shared results of the 2011 Federal Long Term Care Insurance Program (FLTCIP) Open Season with Selling for Seniors in an interview published on January 26. read more...