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Welcome to Long Term Care Partners, LLC®

Established in 2002, Long Term Care Partners, LLC® (LTC Partners® or LTCP®) has rapidly grown into a premier benefits administrative services company. Our mission—to enhance customer experience via accessibility, cost-effectiveness, security, and quality—resonates with more than three million people.

Currently LTC Partners administers two of the largest group benefit platforms in the United States—the Federal Long Term Care Insurance Program, a long term care insurance program offered to eligible Federal family members, and BENEFEDS, a secure website enabling Federal family members to enroll in and manage their Federal Employees Dental and Vision Insurance Program coverage. These important employee offerings are supervised by the U.S. Office of Personnel Management (OPM). LTC Partners' focus on advanced technology has made it a leader in self-service efficiencies and customer service. LTC Partners is a wholly owned subsidiary of John Hancock Life & Health Insurance Company.

LTC Partners Administers Successful FLTCIP Open Season!

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The Federal Long Term Care Insurance Program (FLTCIP) recently concluded its much anticipated Open Season on June 24, 2011. More than 48,000 Federal family members applied for coverage over a 12-week period. This was a significant event both in the history of the FLTCIP and within the private long term care insurance industry. Total enrollment in the FLTCIP now stands at more than 270,000. Read more...

 

BENEFEDS 2012 FEDVIP Open Enrollment

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In December of 2012, LTCP's BENEFEDS business line completed its seventh Federal Benefits Open Season, successfully processing more than 162,000 net new enrollments for the Federal Employees Dental and Vision Insurance Program (FEDVIP) and bringing the total program enrollments to almost 2.3 million, which cover more than 3.2 million lives. This is more than a 275% increase in enrollment growth since the FEDVIP's initial introduction as a voluntary Federal benefit in the fall of 2006. Read more...

 

LTCP Facts

  • LTC Partners employs more than 260 professional, technical, and clerical staff.
  • LTCP staff handles program enrollment, underwriting, marketing and promotions, billing, claims, technology, and financial reporting.
  • LTC Partners is a wholly owned subsidiary of John Hancock Life & Health Insurance Company.
  • LTC Partners administers the Federal Long Term Care Insurance Program and BENEFEDS.
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Latest News Long Term Care Partners

Long Term Care Partners Awarded BENEFEDS Contract

November 26, 2013

The U.S. Office of Personnel Management awarded a contract renewal to Long Term Care Partners, LLC, who has administered...  read more...

Long Term Care Partners-Sponsored Conference Unites Veterans and Community Service Providers

October 21, 2013

LTCP, in partnership with the New Hampshire National Guard, New Hampshire Department of Health and Human Services, Service Credit Union, and the Rochester VFW, hosted the fourth annual Seacoast Veterans Conference on Saturday, October 19, at Service Credit Union in Portsmouth, NH. read more...